At Yacu Amu Experiences we aim to to showcase the very best of Ecuador and her people.
Everything we do is aimed at creating opportunities for our customers to have positive, life-changing experiences that will convert them into enthusiastic fans of Ecuador and her people.
For our guests, we also take the hassle out of travel. We take care of the detailed logistics (e.g. where to stay, getting from place to place) and overcome language barriers, if necessary, with our friendly, knowledgeable and enthusiastic guides and experience coordinators.
For our business clients, we provide peace of mind. We give them the confidence that once in our hands their customers will be treated as their guests and that any problems that may arise will be dealt with swiftly and effectively to both their and their customer's satisfaction. We want our overseas business clients to feel that we are their branch office in Ecuador.
Our unique service philosophy. What we do differently.
When you work with Yacu Amu Experiences you receive superior service because of the uncommon way we do things. One person, what we call a Customer Experience Coordinator, deals with each reservation from initial enquiry, through confirmation, invoicing, operations and all the other little details. You won't deal with the reservations department one day, operations the next, and another day with accounts while trying to organize a single reservation. Not only does it work well for you - our experience is that our way of doing things enables your customers to enjoy seamless service.
We invite you to experience our unique service philosophy and reap the benefits of doing things differently.